Accessibility Statement

Dwell + Drift is committed to providing a welcoming shopping experience for everyone, including people with disabilities. We want customers to be able to explore our collections, access product information, and purchase with confidence.

Our Accessibility Goal

Our goal is to improve the accessibility of shopdwellanddrift.com using the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA as a reference.

Accessibility is an ongoing process. This statement describes our commitment and goals; it is not a certification that every part of our website meets these guidelines.

Website Accessibility

As we maintain and update our website, our accessibility priorities include:

  • Clear, consistent navigation and descriptive headings.

  • Meaningful alternative text for informative images.

  • Forms and controls with understandable labels and instructions.

  • Keyboard access to navigation and shopping functions.

  • Readable text and sufficient color contrast.

  • Content that remains usable when enlarged.

  • Compatibility with commonly used assistive technologies.

Some pages or features may still present barriers. We welcome reports that help us identify areas needing attention.

Shopping Assistance

If you have difficulty browsing our website, accessing product details, or completing a purchase, please contact us.

We will work with you to provide the information or assistance you need. This may include explaining product dimensions and materials, clarifying delivery options, providing information in an alternative format where reasonably available, or helping you with the ordering process.

Shopify & Third-Party Features

Our website operates on Shopify and may include applications, payment services, and other features supplied by third parties.

Accessibility can vary across these services. If a third-party feature prevents you from using our store, please let us know. We will work to identify an available alternative and, where appropriate, raise the issue with the provider.

Feedback & Accessibility Requests

Please email cs@shopdwellanddrift.com with the subject line “Accessibility Assistance.”

To help us understand the issue, please include:

  • The webpage address or feature involved.

  • A description of the difficulty.

  • The information or assistance you need.

  • Your preferred way for us to respond.

If you are comfortable sharing your browser, device, or assistive technology, that information may help us investigate. You do not need to disclose a disability or medical information to request assistance.

You may also use our Contact Us page, if accessible to you.

We will make reasonable efforts to respond promptly, assist with your request, and address reported barriers.

Continuing Improvements

We welcome feedback from customers and visitors as we work toward a more accessible website. We will update this statement as our accessibility practices and website features change.