Privacy Policy

Dwell + Drift is committed to protecting your personal information and your right to privacy. If you have any questions or concerns, please contact us.

When you visit this website or use our services (collectively, the “Services”), you trust us with your information. This policy explains what data we collect, how we use it, and your rights. If you do not agree with any part of this policy, please discontinue use of our Services.

 

Information We Collect

Personal Information You Provide

We collect personal information you voluntarily provide, including:
    - Name, email, phone number, and address
    - Account credentials (passwords and security data)
    - Payment information (processed and stored securely by Braintree)

You are responsible for ensuring your information is accurate and up to date.

 

Information Collected Automatically

We automatically collect certain technical data when you use our Services, such as:
    - IP address
    - Browser and device details
    - Operating system and language preferences
    - Usage data (pages visited, time spent, interactions)

We use cookies and similar technologies to collect this information.

 

Information from Other Sources

We may receive limited information from third parties, including:
    - Public databases
    - Marketing partners
    - Social media platforms

We will inform you about this data within a reasonable timeframe.

 

How We Use Your Information

We use your information to:
    - Provide, operate, and improve our Services
    - Process transactions and manage orders
    - Communicate with you (including updates and support)
    - Send marketing communications (you may opt out anytime)
    - Personalize content and advertising
    - Maintain security and prevent fraud
    - Comply with legal obligations

 

Sharing Your Information

We may share your information:
    - With your consent
    - To fulfill contractual obligations
    - To comply with legal requirements
    - To protect rights, safety, and prevent fraud

We may also share data with:
    - Service providers (e.g., payment processors, hosting, analytics)
    - Business partners and affiliates
    - Advertising partners (for personalized ads)

In connection with mergers, sales, or acquisitions, we do not sell your personal information to third parties.

 

Cookies and Tracking Technologies

We use cookies and similar tools to enhance your experience and analyze usage. You can manage cookie preferences through your browser settings.

 

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or comply with legal requirements. When no longer needed, we securely delete or anonymize your data.

 

Data Security

We implement technical and organizational safeguards to protect your information. However, no system is completely secure, and you use our Services at your own risk.

 

Children’s Privacy

We do not knowingly collect or market to individuals under 18 years of age. If we discover such data, we will delete it promptly.

 

Your Privacy Rights

You may:
    - Access, update, or delete your account
    - Opt out of marketing communications
    - Request information about your data

Residents of the European Economic Area (EEA) may also file complaints with their local data protection authority.

 

Do Not Track (DNT)

We currently do not respond to Do Not Track browser signals due to the lack of a consistent industry standard.

 

California Privacy Rights

California residents have the right to request:
    -  Information about personal data shared for marketing purposes
    - Removal of publicly posted data (if under 18)

Requests can be submitted via email.

 

Policy Updates

We may update this policy periodically. Changes will be posted with a revised date, and significant updates may be communicated directly.

 

Contact Us

If you have questions about this Privacy Policy, please contact us.